The **Client Communication Management Application** is a multi-tenant platform designed to help businesses manage customer interactions through AI-powered communication channels.
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It allows each client to onboard their projects, configure communication channels (Telegram, Email, etc.), integrate with preferred AI models (ChatGPT, Perplexity, etc.), and leverage a knowledge base for context-aware responses.
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It allows each client to onboard their projects, configure communication channels (Telegram, Email, etc.), integrate with preferred AI models (ChatGPT, Gemini, etc.), and leverage a knowledge base for context-aware responses.
The application provides:
- A dedicated **client dashboard** for project setup, knowledge base upload, and communication channel configuration.
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The platform supports multiple AI connectors, enabling flexibility for businesses to choose the best model for their needs. Clients can seamlessly manage communication, while administrators maintain oversight and control over all conversations.
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The system is built on a Python backend (FastAPI/Django), PostgreSQL database, and integrates with external APIs for AI, messaging, email, and storage services.
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The system is built on a Python backend (FastAPI), PostgreSQL database, and integrates with external APIs for AI, messaging, email, and storage services.