Commit 8a38d0
2026-04-22 10:38:50 Melisha Dsouza: sow| /dev/null .. CMMI/Governance/Template/Statement Of Work.md | |
| @@ 0,0 1,185 @@ | |
| + | # **STATEMENT OF WORK (SOW)** |
| + | |
| + | **Market Research Website Development** |
| + | |
| + | Version: 1.0 |
| + | Date: 22 April 2026 |
| + | Prepared By: Enovate IT Outsourcing Pvt Ltd |
| + | |
| + | ### **1. Parties** |
| + | This Statement of Work is entered into between: |
| + | - **Buyer / Customer:** Saurabh Kumar Sinha |
| + | - Email: gutsy.sks@gmail.com |
| + | - Phone: +91 8390122541 |
| + | - **Supplier**: Enovate IT Outsourcing Pvt Ltd |
| + | |
| + | ### **2. Document Purpose** |
| + | This Statement of Work defines the scope, delivery model, responsibilities, assumptions, |
| + | milestones, and governance framework for the successful execution of the project between the |
| + | Buyer and Supplier. |
| + | |
| + | ### **3. Executive Summary** |
| + | Supplier shall design, develop, test, and deploy a modern, responsive, SEO-ready Market |
| + | Research Website initially focused on the Healthcare sector and targeting the United States |
| + | market. The solution shall include a public website, lead generation workflows, content |
| + | management administration portal, and production deployment. |
| + | |
| + | ### **4. Objectives** |
| + | - Establish a premium digital presence |
| + | - Publish and manage market research reports |
| + | - Generate qualified business inquiries |
| + | - Enable secure online report purchase workflows |
| + | - Provide easy admin content management |
| + | - Deliver scalable, secure, and high-performance architecture |
| + | |
| + | ### **5. Scope of Work** |
| + | #### **4.1 In Scope** |
| + | - UI/UX implementation based on approved designs |
| + | - Responsive website development |
| + | - Homepage, category, listing, detail, and static pages |
| + | - Lead capture forms (Sample Request / Inquiry / Invoice Request) |
| + | - Admin panel for reports, categories, inquiries, and content |
| + | - SEO-friendly technical implementation |
| + | - Staging and production deployment |
| + | - Functional testing and UAT support |
| + | #### **4.2 Out of Scope** |
| + | - Paid marketing campaigns |
| + | - Ongoing SEO ranking guarantees |
| + | - Third-party license or subscription charges |
| + | - Content writing unless specifically agreed |
| + | - Enhancements outside approved scope |
| + | - Integrations not explicitly listed herein |
| + | |
| + | **6. Deliverables** |
| + | 1. Responsive production website |
| + | 2. Admin portal |
| + | 3. Inquiry workflows and notifications |
| + | 4. Basic SEO technical setup |
| + | 5. Deployment to live environment |
| + | 6. Handover documentation |
| + | |
| + | |
| + | ### 7. Technology Stack |
| + | - CMS / Backend: WordPress / PHP |
| + | - Database: MySQL |
| + | - Hosting: VPS / Cloud / Shared Hosting (Buyer selected) |
| + | - Security: SSL / Hardening / Backup-ready setup |
| + | - Email: SMTP / Business Mail Provider |
| + | |
| + | ### 8. Estimated Effort & Timeline |
| + | Estimated effort: ~199 hours subject to final approved scope, timely approvals, and content |
| + | availability. |
| + | A detailed implementation plan shall be shared at project kickoff. |
| + | |
| + | ### 9. Roles & Responsibilities |
| + | Buyer Responsibilities |
| + | - Provide timely approvals, content, branding assets, and feedback |
| + | - Provide hosting/domain/payment gateway accounts where applicable |
| + | - Complete UAT within agreed timelines |
| + | Supplier Responsibilities |
| + | - Execute development professionally and on schedule |
| + | - Provide periodic progress updates |
| + | - Maintain quality standards |
| + | - Support deployment and handover |
| + | |
| + | ### 10. Governance & Communication |
| + | - Primary SPOC from each Party |
| + | - Weekly progress review meetings |
| + | - Shared tracker for actions/issues/change requests |
| + | - Escalations through designated management contacts |
| + | |
| + | ### 11. Change Management |
| + | Any change to approved scope, timeline, features, integrations, or deliverables shall be |
| + | managed through written Change Request approval and may impact commercials and delivery |
| + | schedule. |
| + | |
| + | ### 12. Supplier Agreement Management |
| + | The purpose of Supplier Agreement Management (SAM) is to manage third-party services, |
| + | licenses, subscriptions, invoices, and dependencies required for the project. |
| + | |
| + | | Products / Services Need to be Acquired | Responsibility | |
| + | |-----------------------------------------|----------------| |
| + | | AWS Services / Shared Hosting | Buyer acquires the service; Seller provides details and contracts | |
| + | | Domain & Hosting Services | Buyer | |
| + | | SMTP / Email Provider Services | Buyer | |
| + | | SSL Certificate (if paid) | Buyer | |
| + | | Technical Setup Guidance | Seller | |
| + | | Integration & Configuration Support | Seller | |
| + | |
| + | ### 13. Acceptance Criteria |
| + | Deliverables shall be deemed accepted when: |
| + | ● Agreed functionality is delivered |
| + | ● No Critical defects remain open |
| + | ● UAT signoff is issued; or |
| + | ● No material rejection is raised within 5 business days of formal submission |
| + | |
| + | ### 14. Commercial Milestones |
| + | Commercial terms, payment schedule, taxes, and invoicing shall be governed by the governing |
| + | Contract / Proposal accepted between the Parties. |
| + | Indicative milestone structure (if applicable): |
| + | - Kickoff |
| + | - Design Approval |
| + | - Deployment Ready |
| + | - Final Signoff |
| + | |
| + | ### 15. Warranty / Hypercare |
| + | Supplier shall provide a limited post go-live support period for bug fixes related to delivered |
| + | scope, as agreed in the governing commercial terms. |
| + | |
| + | ### 16. Service Support |
| + | Incidents reported after go-live shall be handled on reasonable best-effort basis or under a |
| + | separate support arrangement. |
| + | |
| + | ### 17. Risks & Assumptions |
| + | - Timely approvals are required to maintain schedule. |
| + | - Delays in content, credentials, or third-party access may impact timelines. |
| + | - Scope changes may affect effort and commercials. |
| + | - Buyer feedback cycles should be reasonable and collaborative. |
| + | |
| + | ### 17. Acronyms and Abbreviations |
| + | |
| + | | Acronym | Meaning | |
| + | |--------|---------| |
| + | | SOW | Statement of Work | |
| + | | SAM | Supplier Agreement Management | |
| + | | SLA | Service Level Agreement | |
| + | | UAT | User Acceptance Testing | |
| + | | SEO | Search Engine Optimization | |
| + | | SMTP | Simple Mail Transfer Protocol | |
| + | | SSL | Secure Sockets Layer | |
| + | | CMS | Content Management System | |
| + | | UI/UX | User Interface / User Experience | |
| + | | CR | Change Request | |
| + | | AWS | Amazon Web Services |
| + | |
| + | |
| + | ### 18. Intellectual Property |
| + | All deliverables, project materials, source code, documentation, designs, and related work |
| + | products shall be managed and handed over in accordance with the governing Contract. |
| + | Supplier shall disclose any third-party or pre-existing components proposed for use. |
| + | |
| + | ### 19. Confidentiality |
| + | Both Parties shall keep confidential all non-public business, technical, and commercial |
| + | information exchanged during the engagement, subject to the governing Contract. |
| + | |
| + | ### 20. Termination |
| + | Either Party may request termination in accordance with the governing Contract. The Parties |
| + | shall cooperate for an orderly transition, including handover of completed work and settlement |
| + | of approved dues. |
| + | |
| + | ### 21. Signoff |
| + | For Enovate IT Outsourcing Pvt Ltd |
| + | |
| + | Name: Andrie Bougakov (Director) |
| + | |
| + | Signature: |
| + | |
| + | Date:22 April 2026 |
| + | |
| + | For Buyer |
| + | |
| + | Name: Saurabh Sinha(Client) |
| + | |
| + | Signature: _______________ |
| + | |
| + | Date: 22 April 2026 |