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| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 1 | # **STATEMENT OF WORK (SOW)** |
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| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 3 | ## **Market Research Website Development** |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 4 | |
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 5 | **Version**: 1.0 |
| 6 | ||||
| 7 | **Date**: 22 April 2026 |
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| 8 | ||||
| 9 | **Prepared By:** Enovate IT Outsourcing Pvt Ltd |
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| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 10 | |
| 11 | ### **1. Parties** |
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| 66af48 | Melisha Dsouza | 2026-04-22 10:57:16 | 12 | **This Statement of Work is entered into between:** |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 13 | - **Buyer / Customer:** Saurabh Kumar Sinha |
| 14 | - Email: gutsy.sks@gmail.com |
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| 15 | - Phone: +91 8390122541 |
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| 16 | - **Supplier**: Enovate IT Outsourcing Pvt Ltd |
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| 17 | ||||
| 18 | ### **2. Document Purpose** |
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| 19 | This Statement of Work defines the scope, delivery model, responsibilities, assumptions, |
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| 20 | milestones, and governance framework for the successful execution of the project between the |
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| 21 | Buyer and Supplier. |
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| 22 | ||||
| 23 | ### **3. Executive Summary** |
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| 24 | Supplier shall design, develop, test, and deploy a modern, responsive, SEO-ready Market |
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| 25 | Research Website initially focused on the Healthcare sector and targeting the United States |
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| 26 | market. The solution shall include a public website, lead generation workflows, content |
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| 27 | management administration portal, and production deployment. |
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| 28 | ||||
| 29 | ### **4. Objectives** |
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| 30 | - Establish a premium digital presence |
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| 31 | - Publish and manage market research reports |
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| 32 | - Generate qualified business inquiries |
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| 33 | - Enable secure online report purchase workflows |
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| 34 | - Provide easy admin content management |
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| 35 | - Deliver scalable, secure, and high-performance architecture |
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| 36 | ||||
| 37 | ### **5. Scope of Work** |
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| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 38 | #### **5.1 In Scope** |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 39 | - UI/UX implementation based on approved designs |
| 40 | - Responsive website development |
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| 41 | - Homepage, category, listing, detail, and static pages |
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| 42 | - Lead capture forms (Sample Request / Inquiry / Invoice Request) |
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| 43 | - Admin panel for reports, categories, inquiries, and content |
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| 44 | - SEO-friendly technical implementation |
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| 45 | - Staging and production deployment |
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| 46 | - Functional testing and UAT support |
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| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 47 | #### **5.2 Out of Scope** |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 48 | - Paid marketing campaigns |
| 49 | - Ongoing SEO ranking guarantees |
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| 50 | - Third-party license or subscription charges |
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| 51 | - Content writing unless specifically agreed |
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| 52 | - Enhancements outside approved scope |
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| 53 | - Integrations not explicitly listed herein |
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| 54 | ||||
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 55 | ### **6. Deliverables** |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 56 | 1. Responsive production website |
| 57 | 2. Admin portal |
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| 58 | 3. Inquiry workflows and notifications |
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| 59 | 4. Basic SEO technical setup |
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| 60 | 5. Deployment to live environment |
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| 61 | 6. Handover documentation |
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| 62 | ||||
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 63 | ### **7. Technology Stack** |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 64 | - CMS / Backend: WordPress / PHP |
| 65 | - Database: MySQL |
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| 66 | - Hosting: VPS / Cloud / Shared Hosting (Buyer selected) |
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| 67 | - Security: SSL / Hardening / Backup-ready setup |
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| 68 | - Email: SMTP / Business Mail Provider |
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| 69 | ||||
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 70 | ### **8. Estimated Effort & Timeline** |
| 71 | **Estimated effort:** ~199 hours subject to final approved scope, timely approvals, and content |
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| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 72 | availability. |
| 66af48 | Melisha Dsouza | 2026-04-22 10:57:16 | 73 | |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 74 | A detailed implementation plan shall be shared at project kickoff. |
| 75 | ||||
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 76 | ### **9. Roles & Responsibilities** |
| 77 | **Buyer Responsibilities** |
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| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 78 | - Provide timely approvals, content, branding assets, and feedback |
| 79 | - Provide hosting/domain/payment gateway accounts where applicable |
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| 80 | - Complete UAT within agreed timelines |
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| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 81 | **Supplier Responsibilities** |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 82 | - Execute development professionally and on schedule |
| 83 | - Provide periodic progress updates |
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| 84 | - Maintain quality standards |
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| 85 | - Support deployment and handover |
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| 86 | ||||
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 87 | ### **10. Governance & Communication** |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 88 | - Primary SPOC from each Party |
| 89 | - Weekly progress review meetings |
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| 90 | - Shared tracker for actions/issues/change requests |
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| 91 | - Escalations through designated management contacts |
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| 92 | ||||
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 93 | ### **11. Change Management** |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 94 | Any change to approved scope, timeline, features, integrations, or deliverables shall be |
| 95 | managed through written Change Request approval and may impact commercials and delivery |
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| 96 | schedule. |
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| 97 | ||||
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 98 | ### **12. Supplier Agreement Management** |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 99 | The purpose of Supplier Agreement Management (SAM) is to manage third-party services, |
| 100 | licenses, subscriptions, invoices, and dependencies required for the project. |
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| 101 | ||||
| 102 | | Products / Services Need to be Acquired | Responsibility | |
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| 103 | |-----------------------------------------|----------------| |
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| 104 | | AWS Services / Shared Hosting | Buyer acquires the service; Seller provides details and contracts | |
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| 105 | | Domain & Hosting Services | Buyer | |
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| 106 | | SMTP / Email Provider Services | Buyer | |
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| 107 | | SSL Certificate (if paid) | Buyer | |
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| 108 | | Technical Setup Guidance | Seller | |
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| 109 | | Integration & Configuration Support | Seller | |
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| 110 | ||||
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 111 | ### **13. Acceptance Criteria** |
| 66af48 | Melisha Dsouza | 2026-04-22 10:57:16 | 112 | **Deliverables shall be deemed accepted when:** |
| 03b8d4 | Melisha Dsouza | 2026-04-22 10:55:23 | 113 | - Agreed functionality is delivered |
| 114 | - No Critical defects remain open |
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| 115 | - UAT signoff is issued; or |
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| 116 | - No material rejection is raised within 5 business days of formal submission |
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| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 117 | |
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 118 | ### **14. Commercial Milestones and Billing Structure** |
| 119 | The project cost is based on the estimated effort and the approved project scope. Detailed estimations shall be provided by the Supplier based on the requirements shared by the Buyer. Any variation in scope may impact the final commercial estimate and delivery timeline. |
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| 120 | Invoices shall be raised upon completion of the following project milestones: |
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| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 121 | |
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 122 | | Component | Deliverable | Billing % | |
| 123 | |-----------|-------------|-----------| |
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| 124 | | Project Kick-off | Contract sign-off and project initiation | 30% | |
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| 125 | | Milestone 1 | UI/UX design approval | 25% | |
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| 126 | | Milestone 2 | Project delivery, SEO configuration, and production deployment | 35% | |
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| 127 | | Milestone 3 | UAT sign-off | 10% | |
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| 128 | ||||
| 129 | ### **15. Warranty / Hypercare** |
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| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 130 | Supplier shall provide a limited post go-live support period for bug fixes related to delivered |
| 131 | scope, as agreed in the governing commercial terms. |
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| 132 | ||||
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 133 | ### **16. Service Support** |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 134 | Incidents reported after go-live shall be handled on reasonable best-effort basis or under a |
| 135 | separate support arrangement. |
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| 136 | ||||
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 137 | ### **17. Risks & Assumptions** |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 138 | - Timely approvals are required to maintain schedule. |
| 139 | - Delays in content, credentials, or third-party access may impact timelines. |
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| 140 | - Scope changes may affect effort and commercials. |
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| 141 | - Buyer feedback cycles should be reasonable and collaborative. |
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| 142 | ||||
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 143 | ### **18. Acronyms and Abbreviations** |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 144 | |
| 145 | | Acronym | Meaning | |
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| 146 | |--------|---------| |
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| 147 | | SOW | Statement of Work | |
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| 148 | | SAM | Supplier Agreement Management | |
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| 149 | | SLA | Service Level Agreement | |
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| 150 | | UAT | User Acceptance Testing | |
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| 151 | | SEO | Search Engine Optimization | |
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| 152 | | SMTP | Simple Mail Transfer Protocol | |
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| 153 | | SSL | Secure Sockets Layer | |
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| 154 | | CMS | Content Management System | |
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| 155 | | UI/UX | User Interface / User Experience | |
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| 156 | | CR | Change Request | |
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| 157 | | AWS | Amazon Web Services |
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| 158 | ||||
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 159 | ### **19. Intellectual Property** |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 160 | All deliverables, project materials, source code, documentation, designs, and related work |
| 161 | products shall be managed and handed over in accordance with the governing Contract. |
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| 162 | Supplier shall disclose any third-party or pre-existing components proposed for use. |
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| 163 | ||||
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 164 | ### **20. Confidentiality** |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 165 | Both Parties shall keep confidential all non-public business, technical, and commercial |
| 166 | information exchanged during the engagement, subject to the governing Contract. |
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| 167 | ||||
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 168 | ### **21. Termination** |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 169 | Either Party may request termination in accordance with the governing Contract. The Parties |
| 170 | shall cooperate for an orderly transition, including handover of completed work and settlement |
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| 171 | of approved dues. |
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| 172 | ||||
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 173 | ### **22. Signoff** |
| 174 | **For Enovate IT Outsourcing Pvt Ltd** |
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| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 175 | |
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 176 | **Name**: Andrie Bougakov (Director) |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 177 | |
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 178 | **Signature**:  |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 179 | |
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 180 | **Date**:22 April 2026 |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 181 | |
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 182 | **For Buyer** |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 183 | |
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 184 | **Name**: Saurabh Sinha(Client) |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 185 | |
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 186 | **Signature**: _______________ |
| 8a38d0 | Melisha Dsouza | 2026-04-22 10:38:50 | 187 | |
| e5e2e2 | Melisha Dsouza | 2026-04-22 10:54:44 | 188 | **Date**: 22 April 2026 |